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Information About Us

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Information Questions

Frequently Asked Questions

Will I receive same product I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images.

Where can I view my sales receipt?

Once your successful transaction we will send you the invoice to user registered e-mail ID. From user account you can also find the sales receipt under my orders and invoices.

How can I return an item?

Kindly do refer our terms and conditions page to know exact returning process.

Will you restock items indicated as “out of stock”

Our restocking criteria is based upon the product availability with seller and manufacturing unit.

Where can I ship my order?

Even though we would like to expand our business across around Africa as of now we have initiated delivery all over Kinshasa locations.

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109, Avenue Kwango, Entrance INA, Gombe, Kinshasa, DR Congo

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